Pega Customer Service for Financial Services
Pega Customer Service for Financial Services empowers banks to elevate customer experience to new levels of excellence
A Microjourney™ is a single process that quickly enables business outcomes for multiple stakeholders across channels.
Manage Lost or Stolen Card
Manage Lost or Stolen Card enables customers to report and replace missing cards in self-service or assisted channels. It manages blocking the missing card, selecting transactions for fraud investigation, answering qualifying questions, and managing the delivery of the replacement card. Overview | Configuration