Pega Marketplace
Virtusa vCollect Financial Collections Management
A best-in-class, customer-focused financial collections suite providing an intelligent Collections management platform, including predictive delinquency and legal and recovery optimization
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Overview
Virtusa's vCollect solution leverages Pega's best-in-class, customer-focused case management, and decisioning capabilities. The solution comes packed with Virtusa's solution accelerators in debt pre-collections, special circumstances, and legal and recovery processes. It utilizes an AI-driven personalized collection experience and sophisticated tools to predict propensity to default. Built on the Pega platform, vCollect aids in reducing the lenders' outstanding collections portfolio by providing tools necessary to prevent borrowers from trending towards delinquency.
Key Features
- AI-Driven personalization
- Next Best Action (NBA) dunning
- Collection treatment optimization
- Proactive default risk mitigation
- Seamlessly scalable operations
- Optimize and filter valuable customer interactions
- Maximize transparency and control
- Deploy fast and adapt at the speed of your business
Resources
Partner Name
Virtusa
Tags
- Pega Products: Pega Customer Service
- Industry: Financial Services
- Pega Version compatibility: 8.5
Offering Type
Packaged Service Offering