Support Article
Work queue is misaligned in case worker and manager portals
SA-79626
Summary
Work queue is misaligned in the case worker and the manager portals. This occurs post application update.
Error Messages
Not Applicable.
Steps to Reproduce
- Update from Pega 7.1.5 to Pega 7.4
- Launch the case manager or the case worker portal
Root Cause
The column layout has a fixed width.
Resolution
Perform the following local-change:- Change the column layout to dynamic layout (inline double grid)
- Add the below Cascading Style Sheets (CSS) in UserWorkForm:
<style>
div[node_name="pyWorkBasketDetail"] .content-item.content-layout.item-1.flex.flex-row{
width: calc(80.0% - 7.0px);
}div[node_name="pyWorkBasketDetail"] .content-item.content-layout.item-2.flex.flex-row{
width: calc(20.0% - 7.0px);
}
</style>
Published August 15, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.