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Support Article

Application Server goes down intermittently with PRPC 6.2 SP2



User observed that application server goes down intermittently with PRPC 6.2 SP2.

Error Messages

Not Applicable.

Steps to Reproduce

Not Applicable.

Root Cause

The root cause of this problem is defect or misconfiguration in the PRPC operating environment.

The JVM was getting OutOfMemoryExceptions in Permgen memory.

2014-08-27 20:48:05,151 [fault (self-tuning)'] [ Developer] [                    ] (ngineinterface.service.HttpAPI) ERROR|  - java.lang.OutOfMemoryError
java.lang.OutOfMemoryError: PermGen space


This issue is resolved by making the following change to the PRPC operating environment:

Increase the Permgen memory from 384 MB to 512 MB. Issue gets resolved.

Published November 5, 2015 - Updated October 8, 2020

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