Support Article
Application Server goes down intermittently with PRPC 6.2 SP2
SA-768
Summary
User observed that application server goes down intermittently with PRPC 6.2 SP2.
Error Messages
Not Applicable.
Steps to Reproduce
Not Applicable.
Root Cause
The root cause of this problem is defect or misconfiguration in the PRPC operating environment.
The JVM was getting OutOfMemoryExceptions in Permgen memory.
2014-08-27 20:48:05,151 [fault (self-tuning)'] [ Developer] [ ] (ngineinterface.service.HttpAPI) ERROR 127.0.0.1|127.0.0.1 - 127.0.0.1: java.lang.OutOfMemoryError
java.lang.OutOfMemoryError: PermGen space
Resolution
This issue is resolved by making the following change to the PRPC operating environment:
Increase the Permgen memory from 384 MB to 512 MB. Issue gets resolved.
Published November 5, 2015 - Updated October 8, 2020
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