Support Article
Back button behavior incorrect
SA-76287
Summary
A question page is configured in between two screens of a screen flow. The first screen of the screenflow displays rather than the question page on clicking the Back button on the screen after the question page.
Error Messages
Not Applicable
Steps to Reproduce
- Configure a screen flow
- Add a question shape after an assignment shape
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Next and Back buttons consider only the assignment shapes in the screenflow. If other shapes (For example, questions page) are present then the Back button works incorrectly.
Published August 15, 2019 - Updated December 2, 2021
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