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Support Article

Back button behavior incorrect

SA-76287

Summary


A question page is configured in between two screens of a screen flow. The first screen of the screenflow displays rather than the question page on clicking the Back button on the screen after the question page.
 

Error Messages


Not Applicable

 


Steps to Reproduce

  1. Configure a screen flow
  2. Add a question shape after an assignment shape


Root Cause



A defect in Pegasystems’ code or rules. 


Resolution



Next and Back buttons consider only the assignment shapes in the screenflow. If other shapes (For example, questions page) are present then the Back button works incorrectly.



 
Suggest Edit

Published August 15, 2019 - Updated December 2, 2021

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