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Support Article

Background color of generated PDF displays in grey



The background color in generated PDF documents appear in grey color. The expectation is to see the background white.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a PDF document with the out of the box pxCreatePDF activity.
  2. Observe that the background color is grey.

Root Cause

An issue in the custom application code or rules.


There is a available rule: - py-enduser71-workarea-overrides. 
Open this rule and look for below line.

/* Sets background color of page before anything loads */ 

Change it to include the following code.
/* Sets background color of page before anything loads */ 

html { 
background: white; 

Published June 27, 2016 - Updated October 8, 2020

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