Support Article
Black background color when operator ID rule openned from portal
SA-2449
Summary
While opening any operator id from portal the back ground color of the operator rule form is black. Due to this the icons/buttons and texts are not visible.This is observed when application is being upgraded to Pega 7.1.6.
Error Messages
NA
Steps to Reproduce
Configure a portal to open the current operator’s rule form.
The Operator ID rule form will have a black background.
Root Cause
The root cause of this problem is the below snippet in the skin rule’s workform_xxx.css.
.expandInnerTabStyle, .headerTabbed .tabbed_expandInnerDivStyle, .headerTabbed .sectionBodyContainerCustomHead{
background-image:none;
background-color: #C7C9BE;
padding: 0;
border:none;
}
Resolution
This issue is resolved by changing the background as below:
1. background-color: #C7C9BE !important;
2. background-color: transparent;
Published January 31, 2016 - Updated October 8, 2020
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