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Support Article

Black background color when operator ID rule openned from portal



While opening any operator id from portal the back ground color of the operator rule form is black. Due to this the icons/buttons and texts are not visible.This is observed when application is being upgraded to Pega 7.1.6. 

Error Messages


Steps to Reproduce

Configure a portal to open the current operator’s rule form.
The Operator ID rule form will have a black background.

Root Cause

The root cause of this problem is the below snippet in the skin rule’s workform_xxx.css.
.expandInnerTabStyle, .headerTabbed .tabbed_expandInnerDivStyle, .headerTabbed .sectionBodyContainerCustomHead{
background-color: #C7C9BE;
padding: 0;


This issue is resolved by changing the background as below:

1. background-color: #C7C9BE !important;
2. background-color: transparent;


Published January 31, 2016 - Updated October 8, 2020

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