Support Article

Bread Crumbs are not displaying for sub process questions

SA-36570

Summary



Bread Crumbs are not displaying for sub process questions in a Screen Flow.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a main flow that calls an outer screen flow.
  2. Make the screen flow call an inner screen flow.
  3. Include several question shapes on both screen flows that use both the "Enabled navigation link" and "Subprocess has navigation" links.
  4. Observe that while the outer screen flow is running, the breadcrumbs only appear for the questions on the outer screen flow.


Root Cause



The PegaSurvey code was over-riding the core level breadcrumb code.

Resolution



Apply HFix-33724.

The hotfix fixes this issue by withdrawing PegaSurvey's over-ride, thus allowing the core level breadcrumb code to appear for question shapes on screen flows in the same manner that assignment shape breadcrumbs appear on screen flows.

Published April 14, 2017 - Updated May 8, 2017

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