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Support Article

Busy Indicator persists on screen refresh after approval



Busy indicator persists on screen refresh after approval.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application and use Pega KYC framework
  2. Open the harness and use a custom script called toggle-pulse.js
  3. Refresh the harness


Root Cause

An issue in the custom application code or rules.


Here’s the explanation for the reported behavior: 

URL path is incorrect for toggle-pulse.js , due to which it is not able to load the JS and hence continuously showing the busy indicator.


Published July 23, 2018 - Updated December 2, 2021

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