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Support Article

Buttons do not load in Chrome with pymobilesnapstart activity

SA-80388

Summary



Buttons do not load on the Chrome browser when using the pymobilesnapstart activity. However, this works in the Internet Explorer browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Use the pymobilesnapstart activity and OpenAssignment action. 
  2. Pass the INS handle.


Root Cause



An issue in the custom application code or rules.
Multi-frame portal is not supported with pymobilesnapstart activity.



Resolution



Perform the following local-change:

Add the below code snippet to the UserWorkForm:


<script>
pega.u.d.attachOnload(function(){window.setTimeout(function(){window.bEncryptURLs = false },0)},true)
</script>
Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

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