Support Article

Campaigns do not complete post upgrade

SA-57439

Summary



The UpgradeProgramRunQueueItemsTo74 activity browses for System-Queue-ProgramRun queue items and performs a re-queue on them for the ProcessWaitFlows agent. This results in loss of any existing program run queue items during upgrade. The new wait queue items might fail when they are processed.


Error Messages



Not Applicable.


Steps to Reproduce



Upgrade to Pega Marketing 7.4.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-44122.

Published May 11, 2018 — Updated May 16, 2018

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