Support Article
Charts on dashboard are disappearing in background
SA-36876
Summary
User is invoking a flow in modal dialog in dashboard of Case Manager portal.
When user clicks on Continue button, charts on dashboard are disappearing in background.
Error Messages
Not Applicable
Steps to Reproduce
Configure a section with Chart and button to launch flow (screen flow) in modal dialog.
Root Cause
A software use or operation error.
User configuration.
Resolution
Here’s the explanation for the reported behavior:
The "Continue" button in modal dialog calls doFormSubmit when it is clicked.
This will submit the harness form, in order to avoid memory leaks. Charts automatically delete themselves when the form is submitted.
Published May 8, 2017 - Updated October 8, 2020
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