Support Article

Charts on dashboard are disappearing in background



User is invoking a flow in modal dialog in dashboard of Case Manager portal.

When user clicks on Continue button, charts on dashboard are disappearing in background.

Error Messages

Not Applicable

Steps to Reproduce

Configure a section with Chart and button to launch flow (screen flow) in modal dialog.

Root Cause

A software use or operation error.

User configuration.


Here’s the explanation for the reported behavior:

The "Continue" button in modal dialog calls doFormSubmit when it is clicked.

This will submit the harness form, in order to avoid memory leaks. Charts automatically delete themselves when the form is submitted.

Published April 21, 2017 - Updated May 8, 2017

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