Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

"Classgroup does not exist" when creating application in CPMFS

SA-167

Summary



When running application express on Customer Process Manager for Financial Services (CPMFS) 7.1.2, after the cases are selected, the next screen presents an error: "Data-Admin-DB-Classgroup does not exist." 

Error Messages



pyClassGroup: Data-Admin-DB-ClassGroup instance does not exist.

Steps to Reproduce



Login into CPMFS as CPMFSSysadmin.

Launch the New Application menu.

Start building the new application by providing appropriate details.

The above error is seen after the cases are selected or in the final application build screen.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. There are two issues with setting the class group of classes. The issues manifest when you select the second promoter survey class and when you select interaction classes with any other class. 

Resolution



This issue is scheduled to be resolved in Pega 7.1.6
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us