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Support Article

On click post value is not working only in IE

SA-39730

Summary



On click of check box values are not getting posted to clip board using post value only in Internet Explorer, whereas in other browsers it is working fine.


Error Messages



Not Applicable


Steps to Reproduce



1. Create a section
2. Add a repeating grid and one of the column should be check box to select items in that page list
3. Add "PostValue" in action set
4. Click the multiple check boxes.

Actual Behavior: In Internet Explorer, few check boxes are not checked. Value is not getting posted to clipboard. However, this works in Chrome browser.
Expected Behavior: Multiple check boxes should be selected.


Root Cause



This issue is caused due to a known limitation with the current Pega Event infrastructure.

If there is any AJAX in progress (or) if the event queue is not empty, it cannot schedule other actions.

Hence if a check box value is posted, while a previous one is still in progress, the subsequent is lost.

Resolution



Following local-change are suggested to resolve the issue:

Use RefreshList.

(OR)

Use busy indicator as suggested in: https://pdn.pega.com/support-articles/selecting-multiple-checkbox-repeating-layout-issue



Published August 18, 2017 - Updated October 8, 2020

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