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Support Article

Coaching tip displays even when the Association rule is absent

SA-72934

Summary



Pega Customer Service for Healthcare 7.22 is installed on Pega 7.2.2.

Coaching tip displays though no Association rule is present for a flow action and flow.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure an assignment with Coaching tips and multiple local actions.
  2. Switch to a local action. The previous screen's Coaching tip displays.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-50725.


 

Published March 8, 2019 - Updated December 2, 2021

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