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Support Article

Content does not load on expanding a field in a section



On expanding a field in a section, 'Loading' text displays on the screen and content does not load.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section in the application.
  2. Create an icon in the section.
  3. On click configure the icon to expand the contents of the section.
  4. Click the icon.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

Select the Defer Load checkbox in the section that must be expanded.
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Published October 8, 2020

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