Support Article
Content on prior tab replaced without warning
SA-28273
Summary
When using the Customer Service Interaction portal and the maximum number of tabs are opened, the next work object launched replaces the content on the prior tab. No message is displayed.
Error Messages
Not Applicable
Steps to Reproduce
- Log into the Customer Service Interaction portal.
- Launch the maximum number of tabs on the work area.
- Launch one more tab (work object).
- Observe that it replaces the content of the prior tab without displaying a warning message.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-23799.
Published October 4, 2016 - Updated December 2, 2021
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