Support Article

Content on prior tab replaced without warning

SA-28273

Summary



When using the Customer Service Interaction portal and the maximum number of tabs are opened, the next work object launched replaces the content on the prior tab. No message is displayed.

Error Messages



Not Applicable

Steps to Reproduce

  1. Log into the Customer Service Interaction portal.
  2. Launch the maximum number of tabs on the work area.
  3. Launch one more tab (work object).
  4. Observe that it replaces the content of the prior tab without displaying a warning message.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-23799.

Published September 21, 2016 - Updated October 3, 2016

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.