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Support Article

Correct FW skin rule not being picked up after upgrade

SA-4237

Summary


 

Customer's dev env was upgraded from ML6 to ML7. After upgrade the portals didn't get the correct formats.
 (Correct FW skin rule not being picked up.)
 

Error Messages


N/A
 

Steps to Reproduce


 
Upgrade the PRPC from ML6 to ML7.
 

Root Cause


 
The root cause of this problem is a defect in Pegasystems’ code/rules.
 

Resolution


 
This issue is resolved by hotfix item: HFix-20115 

Published January 31, 2016 - Updated October 8, 2020

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