Support Article

Customer Service Framework installation error

SA-30652

Summary



When attempting to import CustomerService_721 jarfile, the error below appears.


Error Messages



Encountered the following errors:
java.io.IOException: No space left on device
Invalid clipboard stream detected in module PegaArchiveException.PRRuleMgmtUtils. Reason: createArchiveForRead(PRFile)


Steps to Reproduce

  1. Login to PRPC V 7.20 ML1 with Administrator user
  2. Import CustomerService_721.jar
  3. Verify installation screen


Root Cause



A defect or configuration issue in the operating environment: no space for install.

Resolution



Perform the following local-change: make more disk space available
 

Published November 22, 2016 - Updated December 3, 2016

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