Support Article

Disk space issues on virtual machine instances

SA-36557

Summary



Developer uses Virtual Machine (VM) for Pega installations and frequently runs out of disk space which results in Pega 7 crashes.

The RuleMgmt directory using large amounts of space: /var/apache/apache-tomcat-8.0.33/work/Catalina/localhost/prweb/RuleMgmt


MB
directory name Contents
9,671 B28461BA57D92296606952463ABD4DC7F BizAgility_010101_20170123T180649_GMT/
35 B37B22566327D6608AF2E92280160B105 PegaMarketing_PreRequisites_07a_rules/
0 B4DBD662AB0AD0E1577999993FC2646EF empty?
35 BE71968493C974DC249BD0B8B51022C46 PegaMarketing_PreRequisites_07a_rules/
1 H3CC97C9AA15C3559FF0A22164AAC512F TempCollectorArchive_schema.jar


Error Messages



Not Applicable


Steps to Reproduce



Install Pega 7 on a VM.


Root Cause



A software use or operational issue.

The RuleMgmt directory is used as a temporary directory, during import and export to extract archives and build archives respectively.

Some of the files are not removed immediately after use, and thus can build up over time.

Resolution



Perform the following local-change:

The contents can be deleted but ensure that there are no imports or exports happening on the node at the time of cleaning up the contents of this folder.


Published April 14, 2017 - Updated May 14, 2017


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