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Support Article

Distribution tests performance degrades when executing a query

SA-56470

Summary



The distribution tests run for more than four hours when executing a query for customer tables though data tables have a defined index. This occurs during the Data Flow for Campaign run.


Error Messages



Not Applicable


Steps to Reproduce



Run a campaign.


Root Cause



A defect or configuration issue in the operating environment.

The database did not use a database index on the customer table and instead, performed a full database table scan with a few million records.



Resolution



Make the following change to the operating environment:

Re-create the database index.


 

Published July 23, 2018 - Updated December 2, 2021

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