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Support Article

Duplicate Report Shortcuts created for the same report



When creating a report definition and the "Display in report browser"  checkbox is checked, a shortcut rule gets created automatically in the Report Viewer tab. Any modification/change to the report definition when saved in a new ruleset version creates a new copy of the shortcut. Those duplicate shortcuts can't be readily deleted. 

Error Messages

Not applicable

Steps to Reproduce

  1. Create a report definition, being sure to check the box "Display in report browser" on the Report Viewer tab.
  2. Launch the Manager Portal and click on the Reports link in the left menu.
  3. Click on "All Reports" to see the full list.
  4. Find the shortcut to the new report in Report Browser. 
  5. Lock the ruleset version the report is defined in and create a new, unlocked ruleset version (e.g. lock version 01-01-01, open 01-01-02 for development).
  6. Make a change to the report definition.
  7. Save and Check-in the changed report.
  8. Launch the Manager Portal again and view the Reports list. Observe that there are now two copies of the same shortcut link.

Note that if the checkbox labeled "Display in report browser" is unchecked after shortcut creation on report definition, it actually doesn't remove the previously created shortcut from the Reports Browser.

Root Cause

This is working as designed.


An enhancement request, FDBK-15801, has been created for consideration by Pega Product Management to change this behavior to be less confusing. 
Suggest Edit

Published June 30, 2016 - Updated October 8, 2020

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