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Support Article

DuplicateKeyException: When installing BIX 7.1.3 on Pega 7.1.5

SA-19909

Summary



An error occurred when installing BIX 7.1.3 on Pega 7.1.5.

Error Messages



Caused by SQL Problems.
Problem #1, SQLState 23505, Error code -803: com.ibm.websphere.ce.cm.DuplicateKeyException: DB2 SQL error: SQLCODE: -803,
SQLSTATE:
23505, SQLERRMC: 1;RXRF.PR4_RULE


Steps to Reproduce



Install BIX according to the instructions.

Root Cause



A software use or operation error:
The BIX version and the application version were different.


Resolution



Install BIX 7.1.5.

Published November 3, 2016 - Updated October 8, 2020

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