Error adding step, ClassNotFoundException
When attempting to add a step to a case, a popup error occurs and a ClassNotFoundException appears in the logs.
"There has been an issue; please consult your system administrator" in the client user interface.
In the logs the following appears for various functions and classes.
ERROR Problem invoking function: pega_uiengine_formatter.pxFormatValue--(String,ClipboardPage,boolean,boolean)
Steps to Reproduce
- Open any case type to the "Edit case type" screen.
- Select a stage.
- Click "Add Step" at the bottom of the stage.
A defect or configuration issue in the operating environment. A possible database connection issue results in a corrupted library.
Regenerate the libraries by following the process detailed in PDN article:
Performing developer actions throws unspecified error