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Support Article

Error displays in the browser console after upgrade

SA-64328

Summary



Error displays in the browser console after upgrade.


Error Messages



Error during WebSocket handshake: Unexpected response code: 501


Steps to Reproduce

  1. Log in to Designer Studio
  2. Open the browser console by clicking the F12 Key


Root Cause



A defect or configuration issue in the operating environment. 


Resolution

Perform the following local-change:  
  1. Add the following Dynamic System Setting (DSS) if the Webserver version does not support WebSockets:
    Owning Ruleset: Pega-Engine
    Setting Purpose: prconfig/server-push/transport/default
    Value: long-polling
  2. Restart the server

The default value is 'websocket,long-polling' when the DSS is not present. With this setting, Pega only uses long-polling and does not attempt the WebSocket request.


 

Tags:

Pega Platform 7.4 Pega Platform Platform User Experience

Published September 20, 2018 - Updated December 2, 2021

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