Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error occurs while tracing the Service REST rule

SA-89342

Summary



When tracing the Service REST rule, the Tracer session error displays despite closing the Tracer window.


Error Messages



Tracer session error: This rule RULE-SERVICE-REST APPLICATION CRUD!CREATEAPPLICATIONCASE #20171109T124704.934 GMT is being traced by operator TestServiceUser from requestor HIDOKIAFRTYS8PRCL3O1UBN1XUXRDGV7NA - Please restart tracer


Steps to Reproduce

  1. Open the CreateApplicationCase Service rule.
  2. Open a Tracer session of the rule from the Actions menu.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change:
  1. Create an activity.
  2. Add a Java step.
  3. Add the below code,

    ((PegaAPI)tools).getSystemOperationsProvider().getListenerManagementAPI().terminateTraceForServiceInCluster("RULE-SERVICE-REST APPLICATION CRUD!CREATEAPPLICATIONCASE #20171109T124704.934 GMT");
     
  4. Execute the activity.
Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us