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Support Article

Expand and Collapse icon does not work correctly



The Expand and Collapse icon does not work correctly.

Error Messages

Not Applicable

Steps to Reproduce

  1. Navigate to the skin.
  2. Select the Container layout.
  3. Add the collapsible icon on the Expand and Collapse section.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

Provide the same image in the Collpased and Expanded section (for example: collapsed.png).

Suggest Edit

Published December 2, 2021

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