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Support Article

'Find' gadget does not open existing work object in new window



'Find' gadget does not open the existing work object in a new window.

Error Messages

Unable to open an instance using the given inputs.

Steps to Reproduce

  1. Check “Open in New window” checkbox.
  2. Specify the work object ID and click on "Find" button.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. Issue is because of the goURL function code in findWorkByIDQueryNext gadget. pzHarnessID parameter is incorrectly appended in the request URL.


This issue is scheduled to be resolved in Pega 7.1.8.

Published January 31, 2016 - Updated October 8, 2020

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