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Support Article

Full portal does not initialize correctly with IAC



A portal harness is displayed with IAC. It initially displays correctly but usage of the portal is incorrect.

For example:

When clicking Get Next button, no request is submitted to server from browser using fiddler.
When opening an existing work object it displays in a popup window instead of the Work Area tab.

Error Messages

Not Applicable

Steps to Reproduce

Use IAC Gadget with PegaA parameter of display and a PegaA_harness parameter value.


<div id="PegaContent" style="overflow:auto;"

Root Cause

When displaying a full end user portal with IAC the portal has to be initialized correctly through Data-Portal.ShowDesktop. The correct way to accomplish this step is to use a gadget that calls Data-Portal.ShowDesktop.

<div id="PegaContent" style="overflow:auto"
This will initialize and load the users default portal. 

if the portal is dynamic, this can be accomplished by calling a custom activity that sets pxThread.pxPortal and then calling the Data-Portal.ShowDesktop:

<div id="PegaContent" style="overflow:auto"


Change the IAC gadget to call Data-Portal.ShowDesktop to correctly initialize and display and portal.

Published August 11, 2015 - Updated October 8, 2020

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