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Support Article

IE8 memory leak issue leading to unresponsive browser

SA-2984

Summary



Memory utilization by the browser keeps increasing and the browser finally becomes unresponsive.
There is no error message. However,
application gets progressively slow and finally an IE message appears with an option to stop running the scripts.


Error Messages



Not Applicable


Steps to Reproduce



1. Log in to the application,
2. Create work objects, bulk actions, and so on. The memory keeps increasing.



Root Cause


 
The DOM preserves all DOM nodes, even if they have been removed from the DOM tree, the only way to remove these nodes is to perform a page refresh.
 

Resolution



Local-change is to reload the harness instead of section. This reduces the memory leak considerably.
 
 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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