Support Article

Image URL not opening in Chrome

SA-31744

Summary



When user clicks on a link (Image Link), the URL is opening correctly in Internet Explorer 11. However, in Chrome browser it fails.

Onclick, Image link should open up the image.



Error Messages



Not applicable


Steps to Reproduce



1. Open the application.
2. Go to the Workbasket section.
3. Click on the Image link.


Root Cause



User has saved the Images in their local-machine. Due to Cross Browser Domain Security issue, Chrome Browser fails to open the Image. 

Resolution



Here’s the explanation for the reported behavior: 

Due to Cross Browser Domain Security issue, Chrome Browser fails to open the Image.

​But Internet Explorer browser does not restrict this and lets the image to open. There is only one solution for the reported issue, that is the user would have to store the Images in the Server or Cloud.

 

Published December 21, 2016 - Updated January 2, 2017

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