Internal rules displaying as create Operator for attachments
SummaryWhen a correspondence is added to work object by the System or Agent, the create operator is displayed as PegaMfg-pxCallDatatransform which is a internal rule.
Error MessagesNot Applicable
Steps to Reproduce1. Create a case.
2. Attach some attachments using an agent.
3. Check attachments section.
Root CauseWhen attachment is getting added by Agent, createOpName is having value as Agent followed by Class and activity name.
ResolutionpyAttachmentFeedDescription control rule must be modified such that createOpName will have right value. if(createOpName.indexOf("Agent") != 0)
createOpName = tools.getLocalizedTextForString("pxRequestor.pyUserName", createOpName);
createOpName = tools.findPage("pyWorkPage").getString("pxCreateOpName");
Published February 23, 2017 - Updated March 10, 2017