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java.util.concurrent.CancellationException: Task was cancelled

SA-63149

Summary



CancellationException is generated in the logs.


Error Messages



java.util.concurrent.CancellationException: Task was cancelled.
at com.google.common.util.concurrent.AbstractFuture.cancellationExceptionWithCause(AbstractFuture.java:392)
at com.google.common.util.concurrent.AbstractFuture$Sync.getValue(AbstractFuture.java:306)
at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:272)
at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:96)



Steps to Reproduce



Not Applicable


Root Cause



The unique identifier for the node changed unexpectedly. One of nodes in the cluster was terminated. Hazelcast changed the unique identifier as part of its cluster Merge process or Split Brain resolution process.

The request hit Node 1 and attempted to connect to Nodes 2 and 3. However, it was unable to. Node 1 was formed on a cluster since Hazelcast was configured to connect indefinitely and continued to search for Nodes 2 and 3. These nodes were not found and the system of records was updated. Hence, the exception was generated.

Resolution



Perform the following local-change:
  1. Truncate the pr_sys_statusnodes table.
  2. Clear the cache on all nodes (PegaAppTier and PegaUtilTier).
  3. Restart all the nodes.
Alternatively, update to Pega 7.3.1 and later versions.
 

Published September 27, 2018 - Updated October 8, 2020

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