Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Log-in latency increases over time using SAML authentication

SA-11457

Summary



All users are experiencing noticeable latency (approximately 15 seconds) when trying to launch a Pega 7.1.7 application using Security Assertion Markup Language (SAML) authentication. The latency happens only when launching using SAML authentication, and the application performs well after launching.

Error Messages



Not Applicable

Steps to Reproduce



Log in to Pega 7.1.7 using SAML authentication.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code related to the PRPC SAML Replay Cache. 

Resolution



This issue is resolved by hotfix item HFix-22795.

This hotfix provides a dynamic system setting to enable or disable the Replay Cache.

 
Pega-IntegrationEngine - sso/saml/disableReplayCache

Values:
true - replay cache disabled
false - replay cache enabled (default)

 
Suggest Edit

Published June 29, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us