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Support Article

Modal to edit values on grid fails on changing case lock timeout



The modal to edit values on a grid fails after changing the lock timeout on the case type. On hovering over the error icon, a non-meaningful error message displays.

Error Messages

** /t/t

Steps to Reproduce

  1. Build a case type and a child case type. Configure the parent case such that it generates a number of child cases
  2. Create a report definition to retrieve the child cases
  3. Build a section with a repeating grid using the report definition as the source
  4. Configure the grid so that it edits a grid row through a modal
  5. Add the created section to the parent case type flow
  6. Run the section and double click on one of the rows. A modal displays with the correct row details
  7. Close the case instance tab
  8. Navigate to the Details tab > Open the child case type rule > Set a different lock timeout
  9. Re-open the same top level case instance
  10. Double click on a row in the grid. A modal does not display, however, an error icon displays at the beginning of the same grid row
  11. Hover over the error icon

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-45773.


Published July 26, 2018 - Updated October 8, 2020

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