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Support Article

Multiple entries display while adding a language



Multiple entries display on adding a language during content creation. The entries are repeated based on the number of the applications built on PegaKM.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a new Content.
  2. Select the 'Add language' checkbox.
  3. Click the '+ New Translation' link. New Translation popup displays with the option to select a language.
  4. Select any language.
  5. Click Add. Multiple entries for Language displays instead of only one since only one entry is added for the language
  6. Delete one of the rows. All the rows for the same language are deleted.

Root Cause

A defect in Pegasystems’ code or rules.

KMGetTranslatedArticles report definition was configured incorrectly.


Perform the following local-change: 
  1. Uncheck the 'Report on Descendant Class instances' in the KMGetTranslatedArticles report definition.
  2. Change the class Join condition of the LinkLanguage to 'Only include matching rows'.
  3. Add the Condition B LinkLanguage.MasterKey to .pzInsKey (based on how the masterkey is set).

Published June 6, 2020 - Updated December 2, 2021

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