Support Article
Need to change "Filter Condition" Date Time format on a report
SA-40888
Summary
User running a report of active or open cases in the application by passing From Date and To Date as parameters but in report browser(Result screen) on the filter section the selected date format is displaying in GMT the expected date format is JAN,01,2001 21:45:06.
Error Messages
Not Applicable
Steps to Reproduce
1.Launch Case Manager portal.
2. Open Report browser.
3. Select Appropriate Report and Provide FromDate and ToDate Values.
4. Click Run.
Root Cause
Format of the Date parameters is set to GMT.
It should have been 'Date Time' format. Inside control RRfilter_logic, the classname was returning empty that caused setting of Date parameter type to be set to empty as well.
Resolution
Apply HFix-35771.
Published October 5, 2017 - Updated October 8, 2020
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