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Support Article

Opening accordions does not resize the screen height

SA-36829

Summary



Accordions deployed in WebMashup break the layout when opened.

The accordion height is not calculated in the screen height and results in an issue where the user can not scroll to the bottom of the page.

When opening the accordions, the screen content gets larger, but the screen does not adapt to the expanded content.

Therefore it's impossible to see all the information on the screen. There is no way to scroll down.

Currently this is tested on Internet Explorer 11, Chrome and Firefox browsers.

The issue is consistent on all tested browsers.
If the portal is deployed in WebMashup it displays the issues independently of how it is launched.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a SECTION with an Accordion layout.
  2. Make sure the tabs on Accordion are having different height.
  3. Create a mashup presenting previously created Accordion SECTION.
  4. When clicking on Accordion the screen height does not get recalculated.


Root Cause



A defect in Pegasystems’ code or rules.

Need to trigger pega.u.d.doHarnessResize in _setLayoutActive api of pzpega_ui_layoutgroup.js.

Resolution



Apply HFix-33855.

Published May 10, 2017 - Updated October 8, 2020

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