Support Article
Parsing fatal error in dozer mapping during customer search
SA-5057
Summary
When issuing a search command in the Recommendation Advisor(RA) application, users are seeing an error on the page
Caused by: org.xml.sax.SAXException: Parsing Fatal Error
Message: The markup declarations contained or pointed to by the document type declaration must be well-formed.
Error Messages
<!-- MESSAGE: Error calling action method of component with id searchLink --><div></div><!-- STACKTRACE: javax.faces.FacesException: Error calling action method of component with id searchLink
at org.apache.myfaces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:72)
at com.chordiant.dm.ra.util.jsf.CustomActionListener.processAction(Unknown Source)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:154)
at javax.faces.component.UIViewRoot._broadcastForPhase(UIViewRoot.java:97)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:171)
at org.apache.myfaces.lifecycle.InvokeApplicationExecutor.execute(InvokeApplicationExecutor.java:32)
at org.apache.myfaces.lifecycle.LifecycleImpl.executePhase(LifecycleImpl.java:95)
at org.apache.myfaces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:70)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:139)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._invokeDoFilter(TrinidadFilterImpl.java:250)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:207)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:161)
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.cox.te.faces.SessionTimeoutFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at jespa.http.HttpSecurityService.doFilter(HttpSecurityService.java:1434)
at com.cox.te.faces.CoxHTTPSecurityFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.chordiant.carbon.core.scope.filter.internal.CallTypeInterceptor.doFilter(CallTypeInterceptor.java:139)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.chordiant.carbon.core.scope.filter.internal.CallTypeInterceptor.doFilter(CallTypeInterceptor.java:139)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at com.chordiant.carbon.core.scope.filter.internal.ScopeInterceptorChain.doFilterInternal(ScopeInterceptorChain.java:99)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:359)
at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:271)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.ui.basicauth.BasicProcessingFilter.doFilterHttp(BasicProcessingFilter.java:173)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:371)
at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:174)
at org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3242)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
Caused by: javax.faces.el.EvaluationException: /jsf-custom/templates/contentLayout.jspx @112,65 action="#{teSearchMgdBean.searchAndAuditFromForm}": com.chordiant.component.customersearch.exception.InternalServiceException: SEARCH_SERVICE_ERROR_MESSAGE
at com.sun.facelets.el.LegacyMethodBinding.invoke(LegacyMethodBinding.java:73)
at org.apache.myfaces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:61)
... 69 more
Caused by: com.chordiant.component.customersearch.exception.InternalServiceException: SEARCH_SERVICE_ERROR_MESSAGE
at com.cox.te.service.TESearchServiceImpl.getSearchTreeNode(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterAdvice.invoke(AspectJAfterAdvice.java:42)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.adapter.MethodBeforeAdviceInterceptor.invoke(MethodBeforeAdviceInterceptor.java:50)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy159.getSearchTreeNode(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.chordiant.carbon.repository.internal.ServiceMethodInterceptor.invoke(ServiceMethodInterceptor.java:112)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy159.getSearchTreeNode(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterAdvice.invoke(AspectJAfterAdvice.java:42)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:54)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.adapter.MethodBeforeAdviceInterceptor.invoke(MethodBeforeAdviceInterceptor.java:50)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy293.getSearchTreeNode(Unknown Source)
at com.cox.te.mgdbeans.TESearchMgdBean.searchCustomerFromForm(Unknown Source)
at com.cox.te.mgdbeans.TESearchMgdBean.searchAndAuditFromForm(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.sun.el.parser.AstValue.invoke(AstValue.java:130)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:274)
at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68)
at com.sun.facelets.el.LegacyMethodBinding.invoke(LegacyMethodBinding.java:69)
... 70 more
Caused by: com.chordiant.component.customersearch.transform.exception.SearchTransformerException: SEARCH_TRANSFORMER_ERROR_CONVERTING_SEARCHTREENODE_DOMAIN_TO_SEARCHTREENODE_BO
at com.chordiant.component.customersearch.transform.impl.internal.SearchTransformerImpl.convertToSearchTreeNodeBusinessObject(SearchTransformerImpl.java:144)
... 131 more
Caused by: org.dozer.MappingException: org.xml.sax.SAXException: Parsing Fatal Error
Line: 1
URI: http://localhost:6080/php/urlblock.php?vsys=1&url=http://dozer.sourceforge.net/dtd/dozerbeanmapping.dtd
Message: The markup declarations contained or pointed to by the document type declaration must be well-formed.
at org.dozer.util.MappingUtils.throwMappingException(MappingUtils.java:92)
at org.dozer.loader.xml.MappingFileReader.read(MappingFileReader.java:64)
at org.dozer.loader.CustomMappingsLoader.load(CustomMappingsLoader.java:67)
at org.dozer.DozerBeanMapper.loadCustomMappings(DozerBeanMapper.java:151)
at org.dozer.DozerBeanMapper.getMappingProcessor(DozerBeanMapper.java:134)
at org.dozer.DozerBeanMapper.map(DozerBeanMapper.java:94)
at com.chordiant.component.customersearch.transform.impl.internal.SearchTransformerImpl.convertToSearchTreeNodeBusinessObject(SearchTransformerImpl.java:135)
... 131 more
Steps to Reproduce
Login to Recommendation Advisor (RA) application
Search for a customer
Root Cause
The Recommendation Advisor(RA) installed in environment having no internet or restricted internet access.
Resolution
HotFix-578 released which sets the attributes for the mappings tag of the configuration files. Please contact pega support for more information and solution.
Published January 31, 2016 - Updated October 8, 2020
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