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Support Article

Pega Rules Process Commander login page error

SA-2992

Summary



Users are unable to login to PRPC application with the following ERROR message on screen -

PegaRULES Web Application Error

Message: An has occurred processing this request. Please contact your system administrator.
Unable to obtain build properties due to java.lang.reflect.InvocationTargetException: null

Error Messages



Traceback:
9/9/14 16:33:27:301 EDT] 0000006f PRBootstrapDa E com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource Unable to connect to database. Will only use properties from file.
com.ibm.websphere.ce.cm.StaleConnectionException: FPETPEG1.PR_DATA_ADMIN IS AN UNDEFINED NAME. SQLCODE=-204, SQLSTATE=42704, DRIVER=3.64.106
at com.ibm.ws.rsadapter.jdbc.WSJdbcUtil.handleStaleStatement(WSJdbcUtil.java:1006)
at com.ibm.ws.rsadapter.spi.ServerFunction.handleStaleStatement(ServerFunction.java:678)
at com.ibm.ws.rsadapter.AdapterUtil.mapException(AdapterUtil.java:2279)
at com.ibm.ws.rsadapter.jdbc.WSJdbcUtil.mapException(WSJdbcUtil.java:1191)
at com.ibm.ws.rsadapter.jdbc.WSJdbcPreparedStatement.executeQuery(WSJdbcPreparedStatement.java:728)
at com.pega.pegarules.internal.bootstrap.SettingReaderDB.getAllClassificationSettingsDB(SettingReaderDB.java:66)

Steps to Reproduce



Login to PRPC

Root Cause



PR_DATA_ADMIN table missing.

Resolution



Run PRPCSetup.jar to create schema tables
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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