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Support Article

Performance degrades on navigating through the application

SA-49397

Summary



Performance degrades while navigating through the application and performing submit operations. A latency of 20-25 seconds occurs.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Upgrade from PRPC 5.5 to PRPC 6.3 sp1
  2. Navigate through the application
  3. Perform a submit operation


Root Cause



Frequently running SQL statements related to reading of Application Cache Shortcut records are running. Frequent pruning of this cache occurs.


Resolution

Perform the following local-change:

Increase Appcache Shortcut size by increasing the below setting:

appcentric/shortcutsMru/instancecountlimit



Suggest Edit

Published March 12, 2018 - Updated October 8, 2020

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