Support Article
Pick Values window not displaying completely post upgrade
Summary
On clicking the criteria field of any report (list view / summary view) the 'Pick Values' modal window opens up for user to select values. Now, aError messages (page-set-messages or property-set-messages). After the Application is upgraded from PRPC 5.4 version to Pega 7.1.8 version, these modals (for all the report across the application) are appearing with such a height so that Apply / Cancel / Submit buttons are either not at all visible or partially visible, which is not allowing user to select values.Error Messages
Not ApplicableSteps to Reproduce
- Run any report that has prompt setting enabled.
- Click on any field to select value.
- 'Pick Values' modal will be opened where buttons are not properly visible.
Root Cause
iFrame height is getting set to 96% by default which is causing the issue.Resolution
Provided HFix-25003 which resolves this issue by adding following style for iframe in desktopbaseuser.css file –
iframe#pickValues_Frame {
height: 93%; !important
}
Published January 31, 2016 - Updated October 8, 2020
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