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Support Article

Poor performance with multiple PEGA0069 alerts

SA-84144

Summary



Application performance degrades after charts display on the screen. This occurs in the Internet Explorer browser.


Error Messages



PEGA0069 alerts


Steps to Reproduce

  1. Add Chart controls on the Interaction landing page.
  2. Create multiple interactions.


Root Cause



A software use or operation error.
Chart data differs from case to case and takes some load on the User Interface to repaint them.


Resolution



Perform the following local-change: 
  1. Embed the charts to a collapsible layout.
  2. Uncheck the configuration 'Expand on load.
Suggest Edit

Published August 19, 2019 - Updated October 8, 2020

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