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Support Article

Poor performance with multiple PEGA0069 alerts



Application performance degrades after charts display on the screen. This occurs in the Internet Explorer browser.

Error Messages

PEGA0069 alerts

Steps to Reproduce

  1. Add Chart controls on the Interaction landing page.
  2. Create multiple interactions.

Root Cause

A software use or operation error.
Chart data differs from case to case and takes some load on the User Interface to repaint them.


Perform the following local-change: 
  1. Embed the charts to a collapsible layout.
  2. Uncheck the configuration 'Expand on load.

Published August 19, 2019 - Updated October 8, 2020

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