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Support Article

Properties do not resolve in Field Value rules at runtime

SA-44805

Summary



Properties do not resolve in Field Value rules at runtime.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a Field Value with a property reference.
  2. Use the Field Value as an audit note on a Connector shape.
  3. Run the case and check the history.


Root Cause



A property reference does not work in a Field Value rule as the page, where field value was evaluated, does not contain the property.


Resolution



Use a place holder instead of a property reference in the Field Value and use the property reference wherever the Field Value rule is called. For example :

Field Value : SampleDemo
Field Value Text : "The case id should appear next if it is working {1} "
Call the field Value like : SampleDemo + "\t"+pyWorkPage.pyID



Published December 4, 2017 - Updated October 8, 2020

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