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Support Article

prpcServiceUtils does not work with user defined service package



Post upgrade to Pega 8.2.2, prpcServiceUtils Export only works when the user updates the application accessgroup to SystemManagement service package.

Error Messages

"Unable to open an instance using the given inputs: pxObjClass = "Rule-Admin-Product", pyProductName = "DMC_Product", pyProductVersion = "01.01.60"

Steps to Reproduce

Execute prpcServiceUtils from Jenkins.

Root Cause

A software use or operation error.


Perform the following local-change:
  1. Update the SystemManagement service package with PRPC:Administrators accessgroup.
  2. Select the Authentication checkbox.

Published February 10, 2020 - Updated December 2, 2021

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