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Support Article

Push Notifications Build Error



Error occurs when building a mobile APK using an existing file and a PUSH notifications enabled certificate. 
The Sender key and API key are generated from the Google Firebase Console. The google-services.json file from the Firebase Console is downloaded and included in the root of the file. After including the google-services.json file, the build works; however, Push notifications do not work.

Error Messages

User is not registered

Steps to Reproduce

  1. Build the CrewMgmt01.01.02 VMSCox5731 APK. 
  2. Navigate to the Push Notifications tab.
  3. Send a Push notification.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-51029.
Suggest Edit

Published March 26, 2019 - Updated October 8, 2020

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