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Support Article

Radio button functionality not working - non templatized



Post upgrade, the radio button does not work when the parent section (for example, A) references another section (for example, B) twice, once using .pyWorkParty(Customer) page context and secondly, when using the .pyWorkParty(JointCustomer) page context.

Error Messages

Not Applicable

Steps to Reproduce

  1. Click the radio button on the first section which references .pyWorkParty(Customer). The user is able to click the radio button. The radio button corresponding to the .pyWorkParty(JointCustomer) page reference is disabled.
  2. Click one of the radio buttons (Yes/No). This changes the radio button selection referenced by the .pyWorkParty(Customer) page. When performing Step 2, during a Trace, it is observed that the step page refers to .pyWorkParty(Customer) instead of .pyWorkParty(JointCustomer).

Root Cause

A defect in Pegasystems’ code or rules 
Client side template was disabled.


Apply HFix-43976.

Published April 1, 2020 - Updated December 2, 2021

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