Support Article

Refresh on change and other similar options, does not work



Client side behavior such as visibility when, refresh when property changes, and auto complete refreshes do not work when a sub-page context does not have a direct page reference, for example pyWorkPage.SomePage.

The issue occurs when running any sub-sections' directly using the Top or Parent keywords, or reference properties (using the Property-Ref method).

This happens for simple sub-section includes, and also if a spin off flow or flow action runs on one of those pages.


Error Messages

Not applicable

Steps to Reproduce

  1. Create a parent section.
  2. Add a sub-section whose page context is setup with dynamic page property like the Top or Parent keywords, or a reference property.
  3. Add any client side action like display when.

Root Cause

An issue in the custom application code or rules.



An enhancement request, FDBK-17689, has been created for consideration by Pega Product Management. 

As a workaround a “wrapper” section must be created and run on a property reference, by setting .pyStepPageReference. 

​ This resets the embedded pages context, and allows the client side action to work correctly.

Published December 19, 2016 - Updated January 5, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.