Summary

Error Messages

Steps to Reproduce

1. In Interaction portal header, configure a button to launch a modal window.
2. Configure a 'Refresh Other Section' on the Submit button.
3. Pass Customer Service Interaction portal work area section name. If the Submit Workarea section does not refresh, only then is the Submit action triggered. 

Root Cause

Resolution

1. Paste the below script and style in the UserWorkForm.
   
   <style>.interactiondriverrefresh{display:none !important;}</style>
   <script>
   
     function triggerRefresh(){
       var iframes =  Array.prototype.slice.call(document.querySelectorAll("iframe"), 0).forEach(function clickbutton(item,index){
       console.log("Refreshing harness of "+ item.id);
       var btnwrapper = item.contentDocument.querySelector(".interactiondriverrefresh");
       var btn = $(btnwrapper).find("button")[0];
       if(btn) { btn.click(); } 
         btnwrapper= null; btn= null;
     });}
   
   </script>
    
2. In the Interaction portal's workarea section, add a button.
3. In the Presentation tab's Display read/write class, add the interactiondriverrefresh class.
4. In Action tab, configure the Refresh current harness action 
5. In Modal Submit action, configure a Run Script and pass the function name as triggerRefresh.