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Support Article

RefreshLogConfiguration not refreshing the log configuration



Developer reported that RefreshLogConfiguration Activity is not able to reflect the changes made in the prlogging.xml unless server restart is done.

Error Messages

Not Applicable

Steps to Reproduce

1. Modify prlogging.xml (add an appender for instance).
2. Run RefreshLogConfiguration activity. The new appender is not found in the log folder.

Root Cause

ClassCastException is generated when LogHelper.reset() is called which is consumed without even reporting it.


Apply HFix-34295.

Published May 17, 2017 - Updated October 8, 2020

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